Adobe Digital Editions gives me the following error messages:

Document must not be copied here

What does the error mean?

Your eReader has probably been authorized to a foreign ID. Try de-authorizing and re-authorizing it through Adobe Digital Editions (ADE).

How do I fix the error?

Open ADE and connect the eReader. Select (click) eReader in the bar on the left below the library, then CTRL. SHIFT and E at the same time. Then disconnect the eReader from the PC and close ADE.

Then open ADE again and reconnect the eReader, then you should be asked for authorization. Then do this to the eMail address (your Adobe Digital Edition user information) that you registered the e-books to. You would need to add the e-books all back into ADE for the first time, and then transfer them to the eReader again from there.

Error: Server Timeout or Download Reset

What does the error mean?

The error is usually in the browser settings or the Internet connection.

How do I fix the error?

The error could have several causes. Please contact your internet provider.

Error: E_LIC_WRONG_OPERATOR_KEY

What does the error mean?

There is a problem with the Web Service URL.

How do I fix the error?

Please contact our support.

Error: E_AUTH_FAILED

What does the error mean?

This error occurs when your Adobe ID or password is incorrect.

How do I fix the error?

Go to: www.adobe.com/cfusion/membershipum to retrieve your credentials. If the error cannot be resolved, you will need to create a new Adobe ID.

Error: E_ADEPT_REQUEST_EXPIRED

What does the error mean?

The error can have the following three causes:

Incorrect time setting
Incorrect date setting
Incorrect time zone

When you download an e-book, the e-book is provided with time information from the Adobe server. Now when you open the e-book with Adobe, this time information is compared with that of your current system. If the system has incorrect date / time settings, the Adobe registration server will refuse to register and you will not be able to read the e-book.

How do I fix the error?

Check the time settings of your computer.

Error: Code #2083: License Error (Server Communication problem: E_ADEPT_IO)

What does the error mean?

The error is caused by your firewall settings denying Adobe Digital Editions to download.

How do I fix the error?

If you receive this error message while trying to open one of your e-books with Adobe Digital Editions, you should check your firewall settings and make sure that the default port 80 is used and open. For more detailed instructions, visit your firewall provider's website.

Error: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

What does the error mean?

Using different Adobe IDs causes this error.
This message appears when you try to open a book with a foreign Adobe ID Example: you assign a new Adobe ID on your eReader and try to use your old Adobe ID to download books to your eReader.

How do I fix the error?

Select "Settings" / "Adobe ID Activation". Enter the Adobe ID and matching password under which you registered the e-book. So if you used Adobe Digital Editions on your PC to download the e-book to the eReader, you should also use the Adobe ID from Adobe Digital Editions on your eReader.

Error: #2038

What does the error mean?

Adobe Digital Editions cannot connect to Adobe servers.

How do I fix the error?

Check your Internet connection and firewall settings. Make sure that you can connect to the Internet through port 80. If you are using a firewall, please ensure that the permissions for Adobe Digital Editions are set correctly.

Error: E_AUTH_NOT_READY

What does this error mean?

This error occurs when your authorization information has been corrupted.

How do I fix the error?

Please follow the instructions below:
http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

or contact Adobe Support:
https://helpx.adobe.com/de/x-productkb/policy-pricing/account-password-sign-faq.html

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